FAQ's at Robert Cenedella | 60 Years of American Art
If you have a question or there is a problem with your online order, please contact us at orders@robertcenedella.com or +1 (212) 624-2732. We can be reached Monday–Friday, 10am–6pm ET.
All sales are final. We are unable to accept returns or exchanges.
If you have received a damaged, defective, or incorrect item, please contact us at orders@robertcenedella.com within forty-eight hours of delivery. We will need photos to verify the issue and we will do our best to accomodate this issue.
We ship worldwide.
For shipping within the United States, we offer the following options:
UPS 2nd Day Air (2 business days)
UPS Ground (1–5 business days)
USPS Priority Mail (1–3 business days)
USPS Media Mail (2–8 business days, books only)
*Please note that UPS does not deliver to PO boxes or to APO/FPO/DPO addresses.*
For shipping internationally, we offer the following options:
UPS Worldwide Saver (1–6 business days)
UPS Worldwide Express (1–3 business days)
International orders are subject to the country’s import fees, duties, taxes, and/or brokerage fees. These are the responsibility of the recipient.
No, online orders cannot be collected from our address in New York. We apologize for any inconvenience.
We accept all major debit and credit cards, including American Express, Mastercard, Visa, and Discover.
We also accept Amazon Pay, Apple Pay, Coinbase Commerce, Facebook Pay, Google Pay, PayPal, ShopPay, and Venmo.
If you would like to cancel or change your order, please contact us at orders@robertcenedella.com with your order number as soon as possible. We will try our best to accommodate your request.
No, we currently do not offer gift cards online; however, please inquire at orders@robertcenedella.com so that we may accomodate your request.
No, we currently do not offer gift wrapping. We will try to accommodate requests for personalized notes. Please contact us at orders@robertcenedella.com within one hour of placing your order and include both your order number and the desired message.
The First Order offer is valid for first-time purchasers only. Discount will be applied at checkout. Some select products are excluded. Discount may not be combined with other offers.
If you wish to change your subscription preferences or to stop receiving marketing e-mails from us, please click the links included at the bottom of an e-mail from Robert Cenedella | 60 Years of American Art.
Please contact us at orders@robertcenedella.com.